To ensure reliable access to 9-1-1 Emergency Services for the South Texas Region, including Webb, Jim Hogg, Starr, and Zapata Counties and maintain regional compliance with state regulations.

This office is the regional administration office. It is not the 911 Emergency call center or dispatch center.

For emergencies please dial 911 or Laredo Police (956) 795-2800.

Objective

• Maintain low risk status from Commission on State Emergency Communications (CSEC) by ensuring Public Safety Answering Points (PSAP) compliance with state regulations.
• Reduce the number of errors in the 9-1-1 Database. Continue Public Education Efforts throughout the Region.
• Offer additional PSAP Trainings.
• Coordinate Regional Task Force Meetings for PSAP Managers.

Our Team